Data Processors

Disciple works with the following processors to provide specific functionality as part of our services. As part of this functionality, these services have or potentially will have access to or process Disciple data.

Processor	Service	Place of processing	Data Protection Framework	Links
Processors list	Disciple works with the following processors to provide specific functionality as part of our services. As part of this functionality, these services have or potentially will have access to or process Disciple data.	Processor	Service	Privacy Policy
Data Protection Framework	Links	Framer	Framer is a website hosting service. As part of that service they provide logging of requests made to the hosting service.	Privacy Policy
Standard Contractual Clauses	Privacy Policy	Google Inc	Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. GSuite is a collection of office productivity tools, including Gmail. Disciple uses Gmail as its email provider.	Privacy Policy
Standard Contractual Clauses	Privacy Policy	Disqus Inc	Disque provides functionality for commenting on our blog posts. They require that an account be created with them at their website before commenting.	Privacy Policy
Standard Contractual Clauses	Privacy Policy	JustCall	JustCall provides virtual call centre technology. JustCall is the internet calling technology we use to contact our prospects and customers.	Privacy Policy
Standard Contractual Clauses	Privacy Policy	Dropbox Sign	Dropbox Sign provides electronic signature services. Dropbox Sign allows us to send documents to our customers for review and electronic signing.	Privacy Policy
Standard Contractual Clauses	Privacy Policy	Recurly	Recurly provides subscription management, customer invoicing and payment processing services. Recurly is the tool that helps us track our customer subscriptions, new customers, renewals, cancellations, upgrades and downgrades.	Privacy Policy
Standard Contractual Clauses	Privacy Policy	Stripe	Stripe provides credit card processing services. In conjunction with Chargebee, we use Stripe to collect payment from the billing information our customers provide.	Privacy Policy
EU GDPR	Privacy Policy	Xero (UK) Limited	Xero provides cloud based bookkeeping software. Xero is the tool we use for our bookkeeping and accounting records.	Privacy Policy
EU GDPR	Privacy Policy	Engagebay	Engagebay provides sales, marketing, customer success and CRM tools. Engagebay is the tool we use to keep in touch with people who contact us.	Privacy Policy
Standard Contractual Clauses	Privacy Policy	Zapier	Zapier provides services that connect and share data between services. Zapier is the tool we use to connect some of the services listed above together.	Privacy Policy
Standard Contractual Clauses	Privacy Policy	Amazon Web Services (AWS)	Amazon Web Service (AWS) provide cloud hosting and compute services for our services.	Privacy Policy
Standard Contractual Clauses	Privacy Policy	Typeform S.L.	Typeform is a form builder and data collection platform. Typeform is a tool we use to run surveys to collect information from our prospects and customers.	Privacy Policy
EU GDPR	Privacy Policy	ChartMogul CMTDE GmbH & Co. KG	Chartmogul provides SaaS subscription analysis and reporting tools Chartmogul, using data from Recurly, is a tool we use to provide insights and analysis on our subscriptions	Privacy Policy
EU GDPR	Privacy Policy	Sendgrid, part of Twilio	Sendgrid is an email processing platform Sendgrid is a tool we use to send our customers automated transactional email from our platform.	Privacy Policy
EU GDPR	Privacy Policy	GoCardless	GoCardless provides direct debit collection services. GoCardless is a tool we use to offer direct debit as a payment method.	Privacy Policy
EU GDPR	Privacy Policy	Paypal	PayPal is a service that we utilize for handling payments. It's an instrument that assists in providing extra payment options.	Privacy Policy
Standard Contractual Clauses	Privacy Policy	Custify	Custify is customer success software for SaaS platforms. Custify is used to provide personalised support to our hosts during onboarding and throughout their time as a customer.	Privacy Policy
EU GDPR	Privacy Policy	UserGuiding	UserGuiding is product management software for SaaS platforms. UserGuiding is a tool we use to improve product experience for our customers and their members.	Privacy Policy
Standard Contractual Clauses	Privacy Policy	Agora	Agora is a real-time engagement platform. Agora provides cross-platform SDK’s for implementing voice, video and broadcasting capabilities.	Privacy Policy
Standard Contractual Clauses	Privacy Policy	Zendesk	Zendesk is a customer support platform. Zendesk helps manage customer interactions, and the technical details of these interactions are logged for review.	Privacy Policy
Standard Contractual Clauses	Privacy Policy	Sentry	Sentry is an error logging tool. If an error occurs in any of our client applications, the technical details are sent to Sentry for us to review and manage. Personally Identifiable Information (PII) is stripped out.	Privacy Policy

Processors list

Processor•Service

Data Protection Framework

Links

Framer•Framer is a website hosting service. As part of that service they provide logging of requests made to the hosting service.

Standard Contractual Clauses

Google Inc•Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. GSuite is a collection of office productivity tools, including Gmail. Disciple uses Gmail as its email provider.

Standard Contractual Clauses

Disqus Inc•Disque provides functionality for commenting on our blog posts. They require that an account be created with them at their website before commenting.

Standard Contractual Clauses

JustCall•JustCall provides virtual call centre technology. JustCall is the internet calling technology we use to contact our prospects and customers.

Standard Contractual Clauses

Dropbox Sign•Dropbox Sign provides electronic signature services. Dropbox Sign allows us to send documents to our customers for review and electronic signing.

Standard Contractual Clauses

Recurly•Recurly provides subscription management, customer invoicing and payment processing services. Recurly is the tool that helps us track our customer subscriptions, new customers, renewals, cancellations, upgrades and downgrades.

Standard Contractual Clauses

Stripe•Stripe provides credit card processing services. In conjunction with Chargebee, we use Stripe to collect payment from the billing information our customers provide.

EU GDPR

Xero (UK) Limited•Xero provides cloud based bookkeeping software. Xero is the tool we use for our bookkeeping and accounting records.

EU GDPR

Engagebay•Engagebay provides sales, marketing, customer success and CRM tools. Engagebay is the tool we use to keep in touch with people who contact us.

Standard Contractual Clauses

Zapier•Zapier provides services that connect and share data between services. Zapier is the tool we use to connect some of the services listed above together.

Standard Contractual Clauses

Amazon Web Services (AWS)•Amazon Web Service (AWS) provide cloud hosting and compute services for our services.

Standard Contractual Clauses

Typeform S.L.•Typeform is a form builder and data collection platform. Typeform is a tool we use to run surveys to collect information from our prospects and customers.

EU GDPR

ChartMogul CMTDE GmbH & Co. KG•Chartmogul provides SaaS subscription analysis and reporting tools Chartmogul, using data from Recurly, is a tool we use to provide insights and analysis on our subscriptions

EU GDPR

Sendgrid, part of Twilio•Sendgrid is an email processing platform Sendgrid is a tool we use to send our customers automated transactional email from our platform.

EU GDPR

GoCardless•GoCardless provides direct debit collection services. GoCardless is a tool we use to offer direct debit as a payment method.

EU GDPR

Paypal•PayPal is a service that we utilize for handling payments. It's an instrument that assists in providing extra payment options.

Standard Contractual Clauses

Custify•Custify is customer success software for SaaS platforms. Custify is used to provide personalised support to our hosts during onboarding and throughout their time as a customer.

EU GDPR

UserGuiding•UserGuiding is product management software for SaaS platforms. UserGuiding is a tool we use to improve product experience for our customers and their members.

Standard Contractual Clauses

Agora•Agora is a real-time engagement platform. Agora provides cross-platform SDK’s for implementing voice, video and broadcasting capabilities.

Standard Contractual Clauses

Zendesk•Zendesk is a customer support platform. Zendesk helps manage customer interactions, and the technical details of these interactions are logged for review.

Standard Contractual Clauses

Sentry•Sentry is an error logging tool. If an error occurs in any of our client applications, the technical details are sent to Sentry for us to review and manage. Personally Identifiable Information (PII) is stripped out.